77aj's Privacy Policy

Introduction & Applicability

This privacy policy ("Policy") applies to the 77aj platform and all associated services. When you create an account on 77aj, log in, or use any of our services, you are considered to have accepted the terms of this Policy.

At 77aj, we believe your personal information belongs entirely to you. Our primary goal is to provide you with a safe, transparent, and reliable betting experience where your privacy is always a priority.

This Policy applies to all individuals using 77aj's services from Bangladesh. Please read it carefully — it contains important information regarding your data.

What Information We Collect

77aj may collect the following types of information as needed to provide its services:

2.1 Registration & Identity Information

• Full name and date of birth (for age verification)
• Mobile number and email address
• National ID card or other government-issued ID details (for KYC verification)
• Residential address

2.2 Financial Transaction Information

• Deposit and withdrawal history
• Details of the payment method used (last few digits of bKash, Nagad, Rocket, or Upay account numbers — full numbers are not stored)
• Transaction date, time, and amount

2.3 Technical & Usage Information

• IP address and device details (operating system, browser type)
• Login and logout timestamps
• Gaming activity and betting history
• Cookies and session data (details in Section 5)

2.4 Communication Information

When you contact our support team via live chat or email, records of those conversations may be stored — primarily for the purpose of improving service quality and resolving disputes.

Purpose of Using Information

Collected information is used for the following lawful purposes:

Information Sharing with Third Parties

77aj never sells or transfers your personal information to third parties for commercial purposes. However, information may be shared in the limited circumstances described below:

4.1 Service Provider Partners

Trusted service providers handling payment processing, technology infrastructure, and fraud prevention may access limited necessary information. All such partners are contractually bound to comply with 77aj's privacy standards.

4.2 Legal Obligations

Information may be disclosed as required by court orders, lawful requests from government authorities, or applicable law. In such circumstances, 77aj provides only the minimum information necessary.

4.3 Business Transfers

If 77aj's business or any part of it is merged, acquired, or transferred, user information may form part of that process. You will be notified in advance in such cases.

Cookies and Tracking Technologies

77aj's website and platform use cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.

5.1 Types of Cookies We Use

• Essential Cookies: Essential for the platform's core functionality — such as maintaining login sessions. Disabling these will prevent the site from working properly.
• Functionality Cookies: For remembering your preferences and settings, such as language preference or display settings.
• Analytics Cookies: To understand which parts of the platform are used most and to improve services.
• Security Cookies: To help prevent fraud and unauthorized access.

5.2 Managing Cookies

Most browsers allow you to control cookies. However, please note that disabling essential cookies may prevent you from using some of 77aj's services.

Data Retention Period

We retain your information only for as long as necessary. The following factors are considered when determining the retention period:

• The duration your account remains active and the period of service use.
• Financial transaction records are kept for a defined period in accordance with applicable legal requirements.
• Even after an account is closed, certain information may be retained for a defined period for fraud prevention and legal compliance purposes.
• Once the defined period has passed or the purpose of retention has been fulfilled, information is securely deleted.

Data Security Measures

77aj has adopted industry-standard technical and organizational measures to protect your personal information:

• SSL Encryption: All data transmission between your browser and our servers is encrypted using SSL (Secure Socket Layer) technology.
• Server Security: Our server infrastructure undergoes regular security audits and is protected against unauthorized access.
• Two-Factor Authentication: An additional layer of security is provided at the time of account login.
• Access Controls: Only authorized staff have access to specific information, and all access is logged.
• Payment Security: bKash, Nagad, Rocket, and Upay transaction data is processed through their own secure technology.

While we are committed to ensuring the highest level of security, it is technically not possible to guarantee complete security when transmitting information over the internet. You are responsible for keeping your account password confidential.

Your Data Rights

As a 77aj user, you have the following rights over your own information:

8.1 Right to Access Information

You can request at any time to know what information 77aj holds about you. This request can be made by emailing [email protected].

8.2 Right to Correct Information

If any information stored in your account is incorrect or incomplete, you may request that it be corrected.

8.3 Right to Delete Information

In certain circumstances, you may request that your personal information be deleted. However, this request may apply in a limited way where legal obligations or ongoing dispute resolution are involved.

8.4 Right to Object to Processing

You may object to your information being used for marketing or research purposes and request that such processing be stopped.

8.5 Right to Lodge a Complaint

If you believe your privacy rights have been violated, contact us directly at [email protected]. Our team is available 24/7 to assist you.

Protection of Minors

77aj is intended only for those aged 21 or above — this is one of our core policies. We do not knowingly collect or process information from anyone under the age of 21.

Age verification is a mandatory step in our registration process. If we confirm that a user is below this age limit, their account will be closed immediately and any collected information will be securely deleted.

If you are aware that a minor is using 77aj, please let us know at [email protected].

Policy Changes & Updates

77aj reserves the right to change or update this privacy policy as needed. When such changes occur:

• The updated policy will be published on this page and the "Last Updated" date at the top of the page will be changed.
• For significant changes, you will be notified via your registered email or through a notice on the platform.
• If you continue using 77aj after any changes, you will be considered to have accepted the updated policy.

Therefore, it is recommended that you check this page regularly.

Privacy Contact

For any questions, concerns, or requests regarding your privacy rights, you can contact us in the following ways:

• Email: [email protected]
• Live Chat: Available 24/7, support in Bengali and English

We will try to resolve your request as quickly as possible. For complex privacy-related requests, our team may discuss the matter with you in more detail.